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An Interview with Danny Meyer

 

 
  Danny Meyer, president of the Union Square Hospitality Group, has made a name for himself as founder and co-owner of four of New York City's most popular restaurants---Union Square Cafe (1985), Gramercy Tavern (1994), Eleven Madison Park (1998) and Tabla (1998)---not to mention his substantial commitment to several charities. Meyer took time out from preparations for a fifth restaurant, Blue Smoke and Jazz Standard, to speak to The Main Course. In true congenial fashion, he politely stopped the conversation a few times to greet staff such as Michael Romano, chef and co-owner of Union Square Cafe, and once rose from his chair to mop off a table in the Eleven Madison Park bar area, noting, "Someone's Cosmopolitan didn't get cleaned up last night."

When you opened Union Square Cafe in 1985 you were only 27 years old. What experience had you had in the food industry?
I'd been a food professional for just a little over a year. I'd worked at a restaurant called Pesca on 22nd Street for eight or nine months as lunch manager. Then I went to cook in Italy and France for a handful of months. I just did professional stages. I grew up cooking with my dad, though. My parents lived in Alsace for two years and then my father developed a travel business in St. Louis. Eventually he became the first American agent for the company that became Relais & Châteaux. We traveled a lot, and I never forgot any meal..

You now have four restaurants and are about to open a fifth. What unites all the restaurants?
They have a brand of hospitality in common and they have very little else in common. During the last ten years of economic boom the opportunities were extraordinary, and I defined our success by the things we said no thank you to. But there were two things that motivated me to say yes when I said yes. The first is that I've really enjoyed the restaurant business as a way to explore my interests, whether they be Italy, France, India or New England. Since I'm not a novelist I use restaurants to explore things. The second has been the joy of watching members of our team grow. For example, at Blue Smoke the executive chef/pit master Kenny Callaghan, has been sous-chef at Union Square Cafe for eight years. The general manager at Blue Smoke, Mark Maynard-Parisi, was number-two manager at Union Square Cafe for eight years. Stephanie Duncan, who was a manager at Gramercy Tavern for five years, will be assistant general manager. Jennifer Giblin has been number- two in pastry at Eleven Madison Park and Tabla and will be pastry chef. We have a strong community-based culture.

What made you decide to concentrate your restaurants in the Union Square/Madison Square area of Manhattan?
In Italy and France I learned a lot about shopping for food, and back in 1985 when I was looking for space the Union Square Greenmarket was the only game in town. I was excited to be near the farmers' market, although it was not unusual on a Saturday morning to wake up and see a chalk outline from a homicide on 17th Street at that time. When I opened Gramercy Tavern with Tom Colicchio eight and a half years later, I wanted to be within walking distance of both the Greenmarket and Union Square Cafe. That's been the hallmark ever since: I have to be able to walk there.

How has the New York restaurant business changed since then, specifically with regard to financing?
Dramatically. The restaurant business is like theater. The production values for Broadway have skyrocketed, but you can still launch an Off Broadway production on a smaller scale. You can still open a reasonably low-budget restaurant in New York. You can take more risks, express a tighter point of view because you don't have to appeal to as many people. And our business needs that infusion the way theater needs the infusion of Off Broadway shows. However, there are expectations that accrue. When I opened Union Square Cafe nobody had ever heard of me and if it had failed it would have been a tree falling in the forest with no one there to hear it. The day Gramercy Tavern opened it was on the cover of New York magazine. The expectation was very different.

How does your typical day begin?
A typical day may start with a board meeting or a workout at the gym. This morning I had an 8:00 meeting with the Union Square BID/LDC (Business Improvement District/Local Development Corporation). I'm on the executive board there and I'm on the executive committee for NYC & Co. and co-chair for the Campaign for the New Madison Square Park and on the advisory board of City Harvest and the board for Share Our Strength. That work is a big part of the philosophy: All boats rise with the tide.

Your restaurants employ 450 people and have been a breeding ground for up-and-coming chefs (Tom Colicchio, Michael Romano, Claudia Fleming). How do you spot talent?
We really hire for the human being more than for the technical skills. Since we do hire for the human being, it takes a while longer to stitch together that excellence. None of our restaurants has ever begun to meet its potential for at least two or three years. Something I'm proudest of is that Union Square Cafe has never been as excellent as it is now in its seventeenth year, and it's been number one [in the Zagat Survey for popularity] for six years, which is hard in a city that cherishes the new.

Do you have any advice for the Institute's career students, men and women just starting out on their culinary careers?
Be sure you're getting into this business for the right reason. The only right reason I know is that it fills your gas tank to give pleasure to other human beings. The first time you ever cooked, whether it was baking brownies or chocolate chip cookies, the real pleasure in that was sharing with the rest of the family. You didn't do it to show off to the neighborhood. If you build a technical foundation on top of that emotional drive to please, you should be in this business and we need you badly. If it doesn't please you to please, there are a lot easier ways to make a living.

It is notoriously difficult to get a reservation at your restaurants. Any tips for someone who's dying to eat at one of them?
I don't know of any food in the world that you should have to speed dial four weeks ahead in order to appreciate it. Four weeks later, you get your bowl of polenta, and it's delicious polenta, but it's legitimate to say, "Was it worth waiting four weeks for?" So each of our restaurants has a way to eat there with no reservations. At Blue Smoke we're going to have a huge area with no reservations because I'll be damned if you have to wait four weeks for ribs. At Eleven Madison Park there's the wine bar, and the Bread Bar at Tabla. We make them really nice places, too.

In addition to running four restaurants, you've co-authored two cookbooks. Where do those fit into your overall view?
The first, The Union Square Cafe Cookbook, was published nine years after Union Square Cafe opened. It wasn't because we needed or wanted advertising. It was because for years our guests said, "Please give us a cookbook. We want to cook this food." If you asked 100 people who like Union Square Cafe why they like it, probably only five would say it's beautiful. Probably only another five would say because of the gorgeous presentations. Hopefully 90 would say because it tastes delicious. The cookbook had to be comfortable and yield delicious food and be user friendly, which is why people like the restaurant.

Can you tell me a little about your new restaurant?
Blue Smoke and Jazz Standard is on 27th Street between Park and Lexington. It's really two restaurants. Blue Smoke is a barbecue joint with a great jukebox with jazz, soul, rhythm and blues and some decent rock and roll. Downstairs is Jazz Standard, which I hope will be a wonderful addition to the dialogue on jazz clubs in New York. I'm extremely excited about the combination of barbecue and jazz. They're two wonderful American things, and they have a broad appeal to a lot of different communities. And I want musicians who have the same philosophy about music as we do about food-I want musicians who are playing music for your pleasure. I can't imagine anything more fun than eating a great plate of ribs and hearing something that moves you.

What types of food do you eat at home?
I adhere to the same philosophy that I use in the restaurant. My wife and I usually eat what's in season. We belong to a community-supported agricultural farm. We pick up different organic vegetables once a week at an Upper West Side church. Since I'm not home a lot and my wife doesn't cook, I tend to make soups, stews, pastas and things I know she can reheat during the week. When I am home, I keep it simple and fun. I might make a pancake "breakfast" with all the trimmings for dinner. If we have friends over, I like to serve cheeses, bread, dips and simple food so I can spend as much time as possible with my guests.

Do you think Union Square Hospitality Group will ever open restaurants in other cities? Other countries?
It's not wise to say never to anything. I honor restaurateurs who have opened in far-flung places like Las Vegas, but that wouldn't give me the opportunity to touch the restaurant each day.